LinksManager.com Knowledgebase - FTP Upload Controls


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Questions and answers regarding the FTP Upload controls, setup, and troubleshooting connection issues.

1. What is FTP?
2. What are the benefits of using the FTP Upload Controls?
3. How do I setup the FTP Auto Upload Controls?
4. How do I know if my FTP Upload Controls are set properly?
5. How often will my links pages be updated?
6. Why am I not seeing changes uploaded to my site?
7. I use Server Side Includes (SSIs) to control the layout of my website. Can LinksManager upload pages without HEAD and HTML tags?
8. I believe my FTP Upload has stopped working. What has happened?
9. Is my web server login information secure?
10. My webhost does not support/offer FTP. Is there another solution such as CNAME?
11. Can Google Sitemaps be applied to links pages utilizing the CNAME (subdomain) integration?
12. My webhost is Yahoo!Store. Do you they support FTP or CNAME?
13. Why have I received email titled 'LinksManager.com FTP Upload Failure'? What should I do?


1. What is FTP?

FTP stands for "File Transfer Protocol", an internet standard for moving files from one computer to another on the web. LinksManager uses FTP to automatically send updated copies of your LinksManager generated links pages to your web server. FTP allows your links pages to be viewed as additional pages of your website under your domain name by site visitors.

Top - Updated: September 30, 2005

2. What are the benefits of using the FTP Upload Controls?

Placing your links pages on your own web server can benefit your website in two distinct and important ways. First, having your links pages under your own domain results in a more professional look and feel rather than having them hosted outside of your domain. Second, your domain will profit from additional link popularity, as your links pages get picked up by the search engine spiders.

Top - Updated: December 30, 2002

3. How do I setup the FTP Auto Upload Controls?

The FTP Auto Upload Controls are easy to setup. You do need to know the following information about your web hosting account. You will need to know:

Host name or ip address of your web server
A Host or Host Name is a textual name given to a computer. An ip address is a string of four numbers separated by periods (such as 112.24.3.456) used to represent a computer on the Internet.

FTP login username.

FTP login password.

Directory on your web server to upload to
The location of the directory on your server where the links files should be uploaded to.

Ex. /public_html/links, /www/links, /htdocs/links.

Your web host can provide you with this information if you do not know it. Simply contact your web host support and ask them specifically for the information listed above.

Default Links Menu Page
Use this control to tell LinksManager what name you would like to assign to your links menu page. Example names could include resources.html, resource_menu.html etc.

Links Page File Name Prefix
Use this control to tell LinksManager what name prefix you would like to assign to the links pages that LinksManager generates. Filenames can reflect the category name which is controlled from the category editor.

File Extension
A file extension is the section of a filename after the period or dot (.) that typically defines the type of file (for example, .HTML, .asp, .php). Select or create the file extension that best suits the type of files that your website currently uses. You can determine the common file extension of the pages of your website simply by looking in the address bar of your browser when any page other than the home page is displaying.

URL to Links Menu Page
This is the web address that you want your new links menu page to show up under. This will also be the web address that you will link the rest of your websites pages to so that your LinksManager generated links pages will become part of your web site.

Once you have inputed this into your control panel, click the FTP Upload Test control in your account to test the FTP settings for your account.

If you need help finishing setting up the FTP Auto Upload controls, input the information request above and then turn OFF the FTP Auto Upload control in your account. There is a switch for this on the main FTP Upload control panel.

Then contact LinksManager support via the Helpdesk and we can finish the setup for you and troubleshoot any problems.

Top - Updated: December 28, 2007

4. How do I know if my FTP Upload Controls are set properly?

To determine if your FTP Upload Controls have been properly set, run the FTP Upload Test from your Control Panel.

This test will attempt to login to your web server, upload a small file, rename it, delete it, and log out. A status screen will display the success or failure of each step.

You can also check the location on your web server where your links menu was uploaded to. If the links menu appears under your own domain at the location you specified, the FTP upload transfer worked.

Top - Updated: January 3, 2003

5. How often will my links pages be updated?

Your links pages are automatically updated within a few minutes of perceived inactivity on your Control Panel. Since the FTP upload is automatic, changes to your links pages are always visible to your website visitors.

If you wish for your links pages to be immediately uploaded to your web server, you can click the button labeled "FTP Upload my Links Pages Now" seen at the bottom of the FTP Auto Upload Controls screen.

Top - Updated: December 30, 2002

6. Why am I not seeing changes uploaded to my site?

After about 10 minutes of inactivity on your account, LinksManager will upload the links page changes to your web server.

If you wish for your links pages to be immediately uploaded to your web server, you can click the button labeled "FTP Upload my Links Pages Now" seen at the bottom of the FTP Auto Upload Controls screen.

You can check to see when the links pages were last uploaded by running the FTP Auto Upload Test and then look at the timestamps on the directory listing.

Top - Updated: December 30, 2002

7. I use Server Side Includes (SSIs) to control the layout of my website. Can LinksManager upload pages without HEAD and HTML tags?

Yes - from your account's Header and Footer Cosmetic Controls, you can choose to have your links pages uploaded without HEAD and HTML tags.

Top - Updated: December 30, 2002

8. I believe my FTP Upload has stopped working. What has happened?

First, ask yourself the following questions:

- Has your web server login information (username, IP address, password) changed? If so, make sure your FTP Upload Controls reflect the changes.

- Is the webhost serving your website and links pages experiencing technical difficulties? If so, contact your webhost to determine when your web server will again be available.

- Is your internet service provider (ISP) experiencing technical difficulties? If so, contact your ISP to determine when your internet access will again be available.

If none of the questions above resolves the problem, you can submit a support request to the LinksManager Helpdesk. For the fastest service possible, please let the Helpdesk staff know what problem you are experiencing, and what steps you have taken to determine what the problem might be.

Top - Updated: December 30, 2002

9. Is my web server login information secure?

Yes - your web server login information is displayed only in your LinksManager Control Panel via secure https, and your FTP password is not plainly visible as it appears on screen as asterisks. The only person with access to your FTP login information is you.

If you do not wish to give LinksManager full access to your server, ask your server administrator or webhost to create a unique FTP User ID for LinksManager with only access to your /links or /resources directory. Most webhosts will do this for you at no additional charge.

A unique FTP User ID insures LinksManager will only have access to a specific directory on your server. This solution effectively resolves any security concerns.

If you have more concerns regarding security, feel free to contact us via the Helpdesk and we will be happy to help answer any other questions regarding security.

Top - Updated: April 30, 2004

10. My webhost does not support/offer FTP. Is there another solution such as CNAME?

Yes. We have a solution that will make your links pages appear at the following address:

http://links.MYDOMAIN.com

However, the pages will continue to be hosted by LinksManager.com. The benefit to you is excellent as your links appear under your own domain but they still actually live on the LinksManager server. While your links don't appear under 'www' that should not matter -- the important part is that they're under your domain. Even Google and Yahoo! use a wide variety of alternatives to 'www' to seperate different functions of their site, for example:

http://answers.google.com
http://froogle.google.com
http://news.google.com
http://finance.yahoo.com
http://travel.yahoo.com

In order to implement this solution, we need you to make this request to your web host technical support staff. We suggest you copy and paste the following text below but make sure to change "MYDOMAIN.com" to your actual domain name:

----
Please add a CNAME record to the DNS record for MYDOMAIN.com, if you're using a BIND compatible DNS system, the entry should read as follows:

links 14400 IN CNAME cname.linksmanager.com

LinksManager.com is a link management software application service that we use to manage our links pages. This change will allow my "Links Pages" to appear under my own domain. This request is made with the permission of LinksManager.Com.
----

Once your webhost acknowledges this change is complete, you should be able to put http://links.MYDOMAIN.Com into your web browser and see the LinksManager.Com front page. At that point, post a support ticket via the helpdesk, and we will make changes for you in your account so that links.MYDOMAIN.com brings up your links pages from the LinksManager.com server.

Top - Updated: June 15, 2007

11. Can Google Sitemaps be applied to links pages utilizing the CNAME (subdomain) integration?

Yes.

First, you will need to login to Google Webmaster Tools account at http://google.com/sitemaps.

Once you are logged in, you will need to add an additional sitemap for your links pages located at your subdomain.YOURDOMAIN.com.

At the top of the page, next to 'Add Site:' enter yoursubdomain.YOURDOMAIN.com [replace yoursubdomain with the correct subdomain you are using and replace YOURDOMAIN.com with the respective domain name] and then click OK.

Once the URL for your links pages has been added to your Sitemaps account, click on the URL.

On the page that opens up click on the link 'Verify Your Site'.

From the drop-down box select 'Add a Meta Tag'.

Once the Meta Tag has been created you will need to add it to the header area of your LinksManager generated links pages. Copy the Meta Tag from the Google Webmaster Tools window, and paste it into the Cosmetic Control - Header and Footer Control - Expert Head Tag Controls.

If you are not comfortable doing this, you can paste the Meta Tag into a support ticket to the Help Desk ticket and we can do it for you.

After the Meta Tag has been added to your LinksManager pages, let us know via the LinksManager Helpdesk (click request support from within your account).

We will then create the sitemap for your links pages and upload the sitemap to the directory that serves your links pages.

Once the SiteMap has been created and visible, you will then need to go back into your Google Webmaster Tools and click on 'Verify' next to your entry yoursubdomain.YOURDOMAIN.com.

We have researched this issue and found that adding multiple sitemaps in your Google account is an acceptable practice to insure your links pages have been submitted to Google sitemaps.

For additional information, you may want to Google "google sitemaps subdomain".

Top - Updated: January 14, 2007

12. My webhost is Yahoo!Store. Do you they support FTP or CNAME?

Yahoo!Store does not currently support FTP or a CNAME solution unless you upgrade to a Yahoo! Webhosting solution.

If you have a Yahoo!Store, you have the option of upgrading your store by adding a Yahoo webhosting account to it. Then you will have FTP access but there are additional monthly costs involved. Talk to Yahoo!Store sales for more information to upgrade to an account that offers FTP, or click here for more information at Yahoo!Store.

Yahoo does not offer CNAME solutions at this time when your domain is hosted with Yahoo. One alternative is to move your domain to a domain host that offers CNAME solutions.

Top - Updated: November 30, 2004

13. Why have I received email titled 'LinksManager.com FTP Upload Failure'? What should I do?

This courtesy email is sent to you anytime LinksManager is unable to FTP upload your links pages to your server.

Any intermittent network outage or congestion at any location on the Internet between LinksManager and the your web server can cause the FTP upload to fail.

You can resolve this by first checking to see if your links pages have updated recently. You can determine this by checking to see if recently added links are on your links pages. If you confirm that the pages have not updated, try kicking off the FTP upload again from your LinksManager account. Click FTP UPLOAD CONTROLS from your account and wait to see the response. Any errors connecting (or success) will be shown at this time.

If errors continue, we suggest you contact your web hosting company and inquire if there has been any downtime for maintenance or otherwise at the time that the FTP upload failed. The FTP Upload will continue to try to upload to your server at the next available time.

FTP upload can fail if your web host has changed your FTP user ID or password. You should verify these settings with your webhost prior to contacting us for support. We will be happy to help troubleshoot FTP upload errors but we suggest you first verify that the FTP user ID and password that LinksManager is using to connect to your server is accurate.

Top - Updated: July 8, 2005



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